Job Description

Job description The Porter will greet guests at the main entrance of our service drive to ensure a positive first impression. This individual must be able to provide customers with a warm greeting and handle all incoming requests/concerns. The goal of this position is to provide an overall exceptional customer experience, to increase our reputation, shuttle customers, move vehicles, and ensure sustainable growth. Role and Responsibilities

• Cheerfully welcome guests upon entrance and begin the reception process
• Meet, greet, provide information, and directs our service guest to the appropriate service advisor.
• Look for opportunities to assist and wow customers making their experience pleasant and memorable.
• Be available and ready to assist, eagerly looking for ways to be helpful to all.
• Look for opportunity to keep grounds neat and clean.
• Understand customer’s non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership.
• Arrange off-site accommodations, transportation etc. upon request from guests.
• Quickly, politely and accurately determine appropriate routing for customer inquiries.
• Assist with technology or any questions from customer new car delivery.
• Work calmly and efficiently under pressure and with persons who are frustrated.
• Maintain neat and clean appearance and services of drive up area.
• Perform data entry and general office clerical tasks upon request.
• Conduct one's personal and business activities in a manner that promotes a positive image of the position, department, and dealership.
• Moving and parking vehicles.
• Shuttle customers to and from home when needed.
• Tagging vehicles and keys for proper organization.
• Cleaning and disinfecting vehicles and common areas in service lane.
• Breaking down boxes daily to be disposed of properly.
• Other tasks as assigned.

Qualifications and Education Requirements · High school diploma or equivalent required Job Type: Full-time Salary: $12.00 - $16.00 per hour Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Compensation package: * Hourly pay Schedule: * Day shift Ability to commute/relocate: * East Stroudsburg, PA 18301: Reliably commute or planning to relocate before starting work (Required) License/Certification: * Driver's License (Required) Shift availability: * Day Shift (Required) Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Relocation, Shift work, Day shift

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