Job Description

Who we are

St. Francis Healthcare System of Hawai‘i uplifts families through compassionate care and a strong commitment to community. Guided by our mission to provide excellent, ‘ohana-centered hospice and supportive services, we remain rooted in our core values of grace, peace, unity, and legacy.
Every team member plays a vital role in living this mission with heart, dedication, and a spirit of service. We cultivate a supportive environment where excellence is nurtured, teamwork is celebrated, and each person's contribution is valued. At St. Francis, healthcare is more than a profession—it's a calling. We welcome you to join our team and help carry forward our legacy of caring for Hawai‘i's people with purpose and aloha.

Essential Job Functions

The Program Assistant is responsible for working closely with participants and team members, offering essential support and care while encouraging active engagement in daily activities in a community-based, social model of care. This includes assisting with activities of daily living (ADLs) as needed, supporting therapeutic activities, and ensuring adherence to the participant activity plan. The role also involves accompanying participants to the bathroom, assisting with transitions between activities, and acting as their primary caregiver when necessary. In addition, the Program Assistant helps with meal and snack service and maintains cleanliness in bathrooms and activity areas. The focus is on fostering independence, preserving dignity, promoting mental and physical stimulation, preventing falls, and encouraging socialization, hydration, and nutrition to enhance and sustain participants' overall well-being.

Educational Requirements: High School Graduate or equivalent. Nursing Assistant Certificate or equivalent, preferred. Current CPR and First Aid Certification.

Experience : Six (6) months of experience in an adult day care center, nursing home or community health agency. Experience working with the elderly and cognitively impaired participants preferred.

Essential Functions:

• Provides companionship and emotional support, fostering a positive and inclusive atmosphere.

• Actively participates in planning, facilitating and supporting participants in community, recreational, therapeutic and social activities designed to enhance physical and cognitive well-being. Executes scheduled activities for the day.

• Helps set up, facilitate and clean up after activities, events and meals.

• Plan, prepare, escort participants on field trip outings, in rotation.

• Listens to participants, implements rational requests and relays information to appropriate persons as needed.

• Assists participants with Activities of Daily Living including mobility support, toileting, dressing, eating.

• Provides bath to participants as directed by client’s caregiver, ensuring dignity, comfort, and safety.

• Facilitates daily exercise utilizing all resources provided by manager.

• Responsible for cleaning dishes, laundry and sweeping on a rotational basis.

• Follows all infection control procedures, safety guidelines and program policies.

• Ensures compliance with HIPAA.

• Adheres to and complies with the department and organizational code of ethics, policies, procedures, objectives and productivity guidelines.

• Serves with Empathy and Compassion

• Other tasks/duties as needed/assigned.

Communication: Excellent customer service and interpersonal skills with ability to show compassion, patience, maintain composure and interact with clients and their families with courtesy and respect. Daily contact with colleagues , other departments, vendors, visitors and organizations outside the St. Francis Healthcare System . Requires courtesy and respect. Must be able to listen/understand what the client needs are and clearly communicate with the client. Job requires employees to communicate in English while in public/common areas where conversations can be overheard by others. Supports individual and team efforts by encouraging, influencing, and engaging others with different backgrounds, experiences, and points of view. Adjusts communication to fit the audience. Keep others appropriately informed of goals and objectives.

Benefits Overview
At St. Francis Healthcare System of Hawaiʻi, we believe in sharing the same heart and level of care for our team members as we do for the clients we serve. Our comprehensive benefits are designed with the whole employee in mind. From resources for Professional and Educational development opportunities to an employer matching 403(B) retirement plan, we seek to provide a workplace which helps our team members be their best. Below is a summary of just a few of our employee benefits:

• Medical, Dental, Drug & Vision Coverage
• Flexible Spending Account (for Health and Dependent Care)
• 403(b) Retirement Savings Plan with employer match
• Paid Time Off (PTO) and Extended Sick Leave benefits
• Educational Reimbursement and Professional Leave benefits
• Employee Assistance Program
• Much more

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