Job Description

Sparrow Company is looking for friendly, customer-focused people for an exciting event coming to El Paso. Come be part of the action and help create a great experience for every guest. Apply today!

RESPONSIBILITIES AND DUTIES:

• Process customer orders using a mobile device, including scanning QR codes to retrieve order details
• Pick and organize items based on order identifiers (numbers and/or letters)
• Distribute completed orders to customers in an accurate and timely manner
• Greet customers in a friendly and professional manner
• Request and scan customer QR codes and obtain signatures as required
• Ask customers to verify order accuracy upon pickup
• Escalate order discrepancies or customer concerns to on-site leads as needed
• Assist with line management and maintaining organized distribution areas
• Support backstocking and inventory organization as needed
• Rotate between operational and customer-facing tasks based on event needs
• Maintain a clean, safe, and organized work environment
• Follow all event procedures, safety guidelines, and instructions from supervisors

REQUIREMENTS AND QUALIFICATIONS:

• Previous experience in customer service, retail, warehouse, or event support preferred
• Ability to use a mobile device or handheld technology for order processing
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-volume environment
• Flexible and willing to rotate between different tasks and responsibilities
• Ability to stand and move throughout the duration of the shift
• Ability to lift and carry items up to approximately 40 lbs
• Reliable, punctual, and able to follow directions
• Ability to work as part of a team and independently when needed

Applicants may be subject to a background check.*
A pre-employment screening may be required as a condition of employment.

A conviction does not automatically disqualify you from employment. We will consider factors such as the timing, nature, and seriousness of any offense, as well as evidence of rehabilitation.

Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.

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