Job Description

Sales & Operations Support Assistant (Outbound Calling, Customer Service, Tree Care) Job Overview

As an Arborist Assistant at SavATree, you will be a vital part of supporting sales and branch operations. This fast-paced, collaborative role involves generating leads, managing customer appointments, and providing world-class customer service to contribute to the team's success.

• Play a vital role in supporting critical sales and branch operations.
• Work in a fast-paced, highly collaborative team environment.
• Gain opportunities to build knowledge and develop skills within the arboricultural industry.
• Directly contribute to the success of the sales team and overall company goals.

• An eager learner committed to growth within the business and arboricultural industry.
• A professional communicator with excellent verbal and written skills, especially on the phone.
• Someone with 2+ years of success in outbound calling and sales/marketing (a plus).
• Detail-oriented and accurate, with a strong commitment to excellence.
• Proficient in Microsoft Office Suite and comfortable with database systems.

• Generate leads and make outbound sales calls.
• Create proposals and schedule customer appointments.
• Manage and maintain multiple sales calendars.
• Provide world-class customer service on inbound calls.
• Process payments and build positive customer rapport.
• Administer the customer database and maintain accurate records.
• Complete paperwork efficiently and support Sales Arborists.
• Participate in call monitoring and coaching for quality support.

• Associate's degree or higher (preferred).
• Excellent written and verbal communication skills.
• Professional phone manner.
• 2+ years of success with outbound calling and sales/marketing (a plus).
• Proficiency in Microsoft Office Suite, internet, and database systems.
• Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems.
• Strong attention to detail and commitment to accuracy.
• Authorization to lawfully work in the U.S.

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